Privacy policy

Privacy Policy of
Richard Bergner Holding GmbH & Co. KG
Richard Bergner Verbindungstechnik GmbH & Co. KG
Richard Bergner Elektroarmaturen GmbH & Co. KG
Richard Bergner Technische Federn GmbH & Co. KG
RIBE Anlagentechnik GmbH

hereafter referred to as the RIBE Group

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU GDPR) and the country-specific implementation laws applicable to us. With this data protection declaration, we inform you comprehensively of the processing of your personal data by the RIBE Group and the rights to which you are entitled.

Personal data is the information that makes it possible to identify a natural person. This includes in particular your name, date of birth, address, telephone number, E-mail address but also your IP address. The data is anonymous if no personal reference to the user can be established.

Responsible Body and Data Protection Officer

Richard Bergner Holding GmbH & Co. KG, Bahnhofstraße 8 - 16, 91126 Schwabach Internet: www.ribe.de, Tel: 09122/87-0, E-Mail: info@ribe.de, Fax: 09122/87-1371

Contact address for the Data Protection Officer: datenschutz@ribe.de

 

Your rights as a data subject

First of all, we would like to inform you here about your rights as a data subject. These rights are standardised in Articles 15 - 22 of the EU GDPR. This includes:

  • The right to information (Art. 15 EU GDPR),
  • The right to erasure (Art. 17 EU GDPR),
  • The right to rectification (Art. 16 EU GDPR),
  • The right to data portability (Art. 20 EU GDPR),
  • The right to restrict data processing (Art. 18 EU GDPR),
  • The right to object to data processing (Art. 21 EU GDPR).
To exercise these rights, please contact: datenschutz@ribe.de. The same applies if you have questions about data processing in our company. You also have the right to appeal to a data protection supervisory authority.



Rights of Objection

Please note the following in connection with rights of objection:

If we process your personal data for the purposes of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to any profiling associated with such direct marketing.

If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be submitted informally, if possible to: datenschutz@ribe.de

In the event that we process your data to safeguard legitimate interests, you can object to such processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.

We will no longer process your personal data unless we can prove compelling legitimate reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

 

Purposes and legal bases of data processing

The processing of your personal data complies with the provisions of the EU GDPR and all other applicable data protection regulations. Legal bases for data processing result in particular from Art. 6 EU GDPR.

We use your data for business initiation, the fulfilment of contractual and legal obligations, the execution of the contractual relationship, in order to offer products and services and strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.

Your consent is also a data protection permission regulation. We inform you here of the purposes of data processing and about your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88, Para. 1 of the General Data Protection Regulation (GDPR).

Special categories of personal data within the meaning of Art. 9 Para. 1 EU GDPR are only processed if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of the processing prevails, Art. 88, Para. 1 GDPR.

 

Transfer to third parties

We will only forward your data to third parties within the framework of legal regulations or with appropriate consent. Otherwise, data will not be forwarded to third parties unless we are obliged to do so by mandatory legal provisions (transfer to external bodies such as supervisory authorities or law enforcement authorities).

 

Recipients of data / Categories of recipients

Within our company, we ensure that only those persons who need your data to fulfil their contractual and legal obligations receive it.

In many cases, service providers support our specialist departments in fulfilling their tasks. The necessary data protection agreements have been concluded with all service providers.

 

Transfer to a third country / Intention to transfer to a third country

Data will only be transmitted to third countries (outside the European Union or the European Economic Area) if this is necessary for the performance of the contractual obligation, is required by law or you have given us your consent.

 

Data storage duration

We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data continues to be (must be) stored. This applies in particular to commercial or tax storage obligations (e.g. German Commercial Code, Fiscal Code, etc.). If there are no further storage obligations, the data will be routinely deleted once the purpose has been achieved.

In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within statutory limitation periods of up to thirty years; the regular limitation period is three years.

 

Secure transmission of your data

In order to protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons, we use appropriate technical and organisational security measures. The security levels are continuously checked in cooperation with security experts and adapted to new security standards.

The exchange of data from and to our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols. In addition, we offer our users content encryption for contact forms and applications. Only we can decrypt this data. It is also possible to use alternative communication channels (e.g. post).

 

Obligation to provide data

Various personal data is necessary for the establishment, execution and termination of the obligation and the fulfilment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

We have summarised the details for you in the above item. In certain cases, data must also be collected or made available on the basis of legal regulations. Please note that it is not possible to process your request or to perform the underlying obligation without providing this data.

 

Categories, sources and origin of data

The context determines which data we process: this depends on whether you place an order online or enter an enquiry in our contact form, whether you send us an application or submit a complaint.

Please note that we may also make information available separately at a suitable location for special processing situations, e.g. when uploading application documents or making a contact request.

 

When you visit our website, we collect and process the following data:

  • Name of the Internet service provider
  • Information about the website from which you are visiting us
  • The web browser and operating system used
  • The IP address assigned by your Internet Service Provider
  • Requested files, transferred data volume, downloads/file export
  • Information about the pages of our website you visit, including date and time

  • For reasons of technical security (in particular to prevent attempts to attack our web server), this data is stored in accordance with Art. 6 paragraph 1 f of the EU GDPR. After 7 days at the latest, it is anonymised by shortening the IP address, which means that no reference to the user is established.

 

Within the context of a contact inquiry, we collect and process the following data:

  • Surname, first name
  • Contact data
  • Salutation
  • Information on requests and interests

 

As part of the ordering procedure, we process the following data:

  • Salutation
  • Surname, first name
  • Delivery address
  • Billing address
  • E-mail address
  • Data which may legitimately be processed from other sources

 

For online applications we collect and process the following data:

  • Surname, first name
  • Address
  • Contact data
  • Your application and other documents submitted online
  • In addition, we use data that we have legitimately obtained from publicly accessible directories (e.g. professional networks).

 

For newsletters we collect and process the following data:

  • Surname, first name
  • E-mail address
  • Salutation
  • Analysis data from newsletter evaluation

 

Contact Form / Contact by E-mail (Art. 6 para. 1 a, b EU GDPR)

There is a contact form on our website which can be used for electronic contact. If you write to us using the contact form, we will process the information you provide in the contact form to contact you and answer your questions and requests.

The principle of data economy and data avoidance is observed here, in that you only have to provide the data that we absolutely need to contact you. This is your E-mail address and the message field itself. In addition, your IP address is processed for technical reasons and for legal protection. All other data is provided in voluntary fields and can be entered optionally (e.g. for more individual answers to your questions).

If you contact us by E-mail, we will process the personal data provided in the E-mail solely for the purpose of processing your inquiry. If you do not use the forms offered to contact us, no further data will be collected.

 

Newsletter (Art. 6 para. 1 lit. a EU GDPR)

You can subscribe to a free newsletter on our website. The E-mail address and your name provided with the newsletter registration will be used to send the personalised newsletter.

The principle of data economy and data avoidance is observed here, as only the E-mail address and your name are marked as a mandatory field. For technical reasons and for legal protection, your IP address will also be processed when you order the newsletter.

You can of course cancel your subscription at any time via the unsubscribe option provided in the newsletter and thereby revoke your consent. Furthermore, it is also possible to unsubscribe directly from the newsletter at any time via our website.

 

Registration / Customer account (Art. 6 para. 1 a, b EU GDPR)

On our website, we offer users the option of registering by entering personal data. The advantage of this is that you can view your history in particular and the data you have provided is saved.

Registration is therefore either necessary to fulfil a contract (via our online portal) with you or to carry out pre-contractual measures, or possible if guest access is also provided. If applicable, add or adapt other purposes.

The principle of data economy and data avoidance is observed, as only the data required for registration is marked with an asterisk (*) as a required field. This includes, for example, your E-mail address and password, including password repetition.

Upon registration on our website, the IP address of the user, the date and time of registration are also stored (technical background data). By clicking the button "Register now" you give your consent to the processing of your data.

Please note: the password you provided is stored in encrypted form. Employees of our company cannot read this password. They cannot therefore give you any information if you have forgotten your password.

In this case, use the "Forgot password" function, with which an automatically generated new password is sent to you by E-mail. No employee is entitled to ask you for your password by telephone or in writing. Please never give your password if you receive such requests.

Upon completion of the registration process, your data is stored with us for the use of the protected customer area. As soon as you log in to our website with your E-mail address as the user name and password, this data will be made available on our website for actions carried out by you.

 

Advertising purposes for existing customers (Art. 6 para. 1 f EU GDPR)

The RIBE Group is interested in maintaining the customer relationship with you and providing you with information and offers about our products / services, as well as current information. We therefore process your data in order to send you relevant information and offers by E-mail or post.

If you do not want this, you can object at any time to the use of your personal data for the purpose of direct marketing; this also applies to profiling insofar as it is associated with direct marketing. If you file an objection, we will no longer process your data for this purpose.

The objection can be made free of charge and informally without giving reasons and should be submitted to the telephone number +49 9122/87-1515, the E-Mail adress datenschutz@ribe.de or by post to Richard Bergner Holding, Datenschutzbeauftragter, Bahnhofstraße 8 – 16, D-91126 Schwabach, Germany.

 

Applicant portal (Art. 6 para. 1 lit. a, b EU GDPR)

We are delighted that you are interested in working for the RIBE Group. We are aware of the importance of your data and process the personal data provided by you within the scope of the application form only for the purpose of the effective and correct processing of the application procedure and for establishing contacts within the framework of the application process. The data will not be passed on to third parties without your consent.

On the application form, you are asked to provide personal data. Here we observe the principle of data economy and data avoidance in that you only have to provide us with the data which we need for a complete review of your application documents, e.g. your curriculum vitae, or the collection of which we are legally obliged to carry out. These mandatory fields are marked with an asterisk (*). For technical reasons and for legal protection, your IP address is also processed.

We regret that without this data we cannot check your application documents, so that our application system does not allow the uploading of the application documents in this case. Of course, you have the option of providing voluntary information on the application form.

In order to protect the security and confidentiality of your data in the best possible way, we implement corresponding security measures. Your application documents are transmitted to us in encrypted form through our application system.

We store your data for the above-mentioned purposes until the application procedure is completed and the relevant deadlines have expired - at the latest six months after receipt of a decision. However, you have the option of allowing us to store your application documents for a longer period of time and compare them with other vacant positions corresponding to your profile. For this we need your written consent. In this case we store your data for 12 months. You can of course give your consent at any time without giving reasons with future effect by telephone on +49 9122/87-1515, by E-mail to the address datenschutz@ribe.de or by post to Richard Bergner Holding GmbH & Co. KG, Data Protection Officer, Bahnhofstrasse 8 – 16, D-91126 Schwabach, Germany.

 

Automated individual case decisions

We do not use any purely automated processing methods to arrive at a decision.

 

Cookies (Art. 6 para. 1 lit. f EU GDPR / Art. 6 para. 1 lit. a EU GDPR in the case of consent)

Our Internet pages use so-called cookies in several places. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive). These cookies enable us to analyse how users use our websites. In this way we can design the website content according to the visitors' needs. In addition, cookies enable us to measure the effectiveness of a particular advertisement and to have it positioned according to the topics that interest our users, for example.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer when their period of validity (usually six months) has been reached or if you delete them yourself before they expire.

Most web browsers accept cookies automatically. However, as a rule you can change the settings of your browser at any time if you do not wish to send that information to us. You can still use the offers on our website without restrictions (exception: configurators).

We use cookies to make our website more user-friendly, effective and secure. In addition, we use cookies which enable us to analyse how users use our websites. They allow us to design the content in such a way that it meets users' needs. In addition, cookies enable us to measure the effectiveness of a particular advertisement and to have it positioned according to the topics that interest our users, for example.

Cookies are stored on the user's computer and transmitted from there to our site. Therefore, as a user you also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Furthermore, cookies that have already been set can be deleted at any time using an Internet browser or other software programs. This is possible for all common internet browsers.

Please note: if you deactivate the setting of cookies, not all functions of our website may be fully usable.

 

User profiles / Webtracking procedure

The tracking measures listed below which are used by us are carried out on the basis of Art. 6 para. 1 sentence 1 f GDPR. With the tracking measures used, we want to ensure that our website is designed in accordance with requirements and is continually optimised. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimising our offers. These interests are regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools. a) Matomo We use the open source software Matomo to analyse and statistically evaluate the use of the website. Cookies are used for this purpose (see section 4). The information generated by the cookie about website usage is transmitted to our servers and combined in pseudonymous user profiles. The information is used to evaluate the use of the website and enable the design of our website in accordance with requirements. The information is not passed on to third parties. Under no circumstances is the IP address linked to other data relating to the user. The IP addresses are rendered anonymous so that no assignment is possible (so-called IP masking). Your visit to this website is currently being recorded by Matomo web analytics. Click here, if you wish that your visit is no longer recorded.

 

Social plugins for social networks

We do not use plug-ins for the social networks Facebook, Twitter and Instagram on our website on the basis of Art. 6, para. 1, sentence 1 lit. f GDPR Social.

 

Online offers for children

We are particularly concerned about the protection and privacy of children. For this reason, we do not collect, process or use information from anyone known to us to be under 14 years of age if it is not for educational purposes. Persons under 16 years of age may not transmit any personal data to us or submit a declaration of consent without the agreement of their legal guardians. We encourage parents and guardians to actively participate in their children's online activities and interests. If any checks for proof of age or special precautions for the protection of minors / data protection for children are carried out, e.g. for apps, we explain them here or refer to an independent link.

 

Links to other providers

Our website also contains - clearly recognisable - links to the websites of other companies. We have no influence on the content of the websites of other providers we link to. No guarantee or liability can therefore be assumed for this content. Individual providers or operators of the linked pages are always responsible for their own content.

At the time of linking, the linked pages were checked for possible legal violations and recognisable infringements. Illegal content was not apparent at the time the links were created. Continuous monitoring of the content of linked pages is not, however, reasonable without specific indications of legal violations. Upon our becoming aware of violations of the law, such links will be removed immediately.